Telecom billing has come a long way from yesteryears Offline and Intelligence Network based billing for postpaid and prepaid customers. Now, we are living in the age of consolidated billing that depends on an Online Charging System (OCS). An OCS is a real time component of the telecom billing system, and has the potential to alter both monetization and billing aspect of telecom operations.

Get Back on Track with a Superior Telecom Billing Solution

As things stand, the telecom industry is in a state of flux. There are frequent changes that are taking place, so that telcos can compete against Over the Top (OTT) and other industry players. With profit margins receding, the best way to keep customers’ happy is by providing them superior solutions. And to do that, you require the services of a superior telecom billing service provider who has expertise in this domain:

Access convergent billing solutions with no revenue loss

A true OCS architecture is needed to ensure that your billing system works as intended. For example, it is required that the interface between PCEF component and OCS component should be both direct and real time. But many companies, in order to save money, employ uncertified solutions that are lacking in both respects. Thus, in spite of using a real time charging platform, telcos are unable to excel at their service delivery and billing.

Complete reporting and accountability

A telecom operator requires frequent insights, so as to alter its business strategies according to market requirements. Therefore, thorough reporting of every customer transaction is a must. Modern-day telecom billing systems like Telgoo5 come with analytics, which improve insight generation, so telcos can make better decisions.

Intuitive interface

Both small time and large-scale vendors require an easy interface for their telecom billing solution. As they have to train their workforce on monetization and other critical tasks, an intuitive and easy-to-understand interface is necessary. Telgoo5 is exceptional in this regard as it has one of the best interfaces for its telecom billing solution and B/OSS platform.

API for adding new functionalities

A telecom billing solution by itself might not be enough to get the job done for telcos. They require new APIs from their telecom billing service provider, which can help them in adding new functionalities to the system. For example, APIs are needed to start a new association with a payment gateway vendor, so that you can provide different options to your customers for receiving monthly payments.